kimllam19@gmail.com

Growing up, my favorite past time was looking for ladybugs. So here's some luck from me to you, and thank you for stopping by!

kimllam19@gmail.com

Growing up, my favorite past time was looking for ladybugs. So here's some luck from me to you, and thank you for stopping by!

The Summer Figma Agents Released

ROLE

UX Design Intern

TYPE

Summer Internship

TEAM

Higher Education Team

TIMELINE

June 2026 - August 2026

overview

Design system migrations, shipped redesigns, and a new problem space in higher ed.

Most internships hand you a task. This one handed me a team and a question: what needs doing? I spent the summer finding the answer myself, moving between a platform-wide redesign, a design system migration, and a problem space the company was only beginning to explore.


Below are two of those stories. For privacy reasons and brevity, contact me at kimlam@usc.edu for more details.

SkillsLabs

In Review

eBook Selection Redesign

Shipped

connect® Media Details

Ready for Dev

Skills in Action

summer innovation challenge

Project 1 - Media Details Redesign

My goal was improving discoverability of communities by creating new entry points and engaging visuals to drive organic growth.

I was tasked with creating a landing page that served as the central hub for finding all communities and seeing what communities a user followed. This page was shipped as a MVP, so future iterations in collaboration with our GTM team are in the foreseeable future.

HachiAI evolved from a traditional AI persona platform into a discovery engine that combines the reliability of AI with the quirks of a natural friend.

100%

First & Only project to receive 100% on the final grade

100%

First & Only project to receive 100% on the final grade

ROLE

UX Designer & Prototyping Lead

TEAM

4 designer, 1 researcher

TIMELINE

3 months

problem

AI should feel less like a tool and more like a human ally.

Hachi started as an AI companion designed to foster parasocial relationships. In 3+ months we were tasked with a mission to launch a mobile web that fits these two goals:

Research

Understanding the User

The research goals were to refine Hachi AI’s target user group and understand how to provide meaningful social-emotional support.

44+ survey responses

15+ interviews

Competitive Analysis

UX Audit

What We Learned

AI companions fall into two categories. Hachi's goals will be to occupy that "sweet spot"

Assistant/Tools

Convenience and productivity.

Hachi’s Opportunity

Bridge the gap between the two.

Companion/Characters

Innovation and personalization.

The AI + persona space has been mostly about building parasocial relationships. We saw magic in a different approach—leveraging personas to help users discover niche insights they'd never think to look for.

which led us to asking…

How might we leverage AI to provide judgment-free, opinionated, and personalized recommendations while balancing stakeholder goals for organized insights?

Reflection

Design in the Age of Acceleration

For me, this internship wasn't structured like a typical I've done before. There was no capstone, no preset project, and no hand-holding. I was simply treated as another member of the team, which meant I had to build everything from scratch down to my own Jira board. I had to chase down projects that genuinely interested me, schedule my own stakeholder calls, and define my own deliverables without anyone telling me what "done" looked like. That autonomy forced me to operate as a full product designer, not an intern, and it fundamentally changed how I view my role.

At the same time, I had a front-row seat to the launch of Figma's AI agent making me realize that our value is no longer in how fast we can execute visuals, but in how well we can curate, critique, and shape behavior. AI doesn't replace design thinking; it amplifies it, freeing us to spend less time on manual production and more time on the hard problems: usability, trade-offs, and user psychology.

Together, these two experiences—radical ownership and AI-enabled velocity—taught me that being a product designer today means being a strategic decision-maker who starts with problems, not artifacts, and who takes full responsibility for outcomes, not just outputs.